Refund Policy

Refund rule

Refund requests must be made within 7 days of purchase. A report that has already been fully delivered is generally not refundable; failed or duplicate charges are always refunded.

Submitting a request does not guarantee a refund where the rule or applicable law does not require one. Approved refunds are returned through the original payment provider to the original payment method.

Requesting a refund

Contact support@risingsign.app with the account email, charge date, and reason. Do not send card details.